PartyPail.com this week announced it is relocating its warehouse operations, distribution center, and customer care organization to Joliet, Ill., and expects to be processing shipments from the new distribution center by Nov. 18.
“Moving our warehouse operations from the west coast to the mid-west is an emotional event for us; we are experiencing strong conflicting feelings,” said President Edward Hechter. “Enumclaw was the birthplace of our business and it has been a fantastic place for us to rapidly grow the operation. The team we have in Washington is amazing, and they will be very, very difficult to replace. Unfortunately, the business realities of proximity to both our customers and our suppliers necessitate this move. Our goal has always been to serve our customers the best way we can, and this is a game-changing event for us in terms of delivery speed.“
PartyPail was acquired by Wisconsin-based Hoffmaster Group earlier this summer.
Consumers who shop online have increased expectations about the time it takes packages to arrive. They expect shipments faster, and but they also expect free shipping options. PartyPail has worked hard to strike the perfect balance by building its new operations in a centralized location, enabling faster shipments to the vast majority of its clients. The company expects the average time a package spends in transit to a customer to be reduced by almost 50 percent.
As part of the move, PartyPail’s warehouse capacity will be growing, allowing it to expand into a number of new product categories including sweet 16 decorations and other birthday party supplies. The new distribution center will enable the business to more than double its product offering.
Read the full press release.